The role of person and organizational variables in the three component model of occupational commitment

We add to the small number of studies that have used the Meyer, Allen, and Smith (1993) three component model to better understand occupational commitment. A series of demographic (age, education), dispositional (emotional intelligence), and organizational variables (human resources practices and perceived organizational support) were examined for their relationship to occupational commitment. Our relatively small set of variables, from 431 debt‐collection employees and their supervisors at 34 banks in Taiwan, accounted for substantial variance in each of the commitment facets. In the context of the entire set of variables, perceived organizational support was the strongest predictor across all three forms of occupational commitment. Other variables (e.g., age, emotional intelligence) were of predictive value for a subset of the components only. Copyright © 2013 ASAC. Published by John Wiley & Sons, Ltd.     

GENERAL EQUILIBRIUM ANALYSIS OF HOLD‐UP PROBLEM AND NON‐EXCLUSIVE FRANCHISE CONTRACT

In this paper, we develop a general equilibrium model that examines the emergence of non‐exclusive franchise contracts in the presence of the franchisor hold‐up problem. Our model of an endogenous franchising network underscores the trade‐off between the cost associated with specifying and enforcing the contractual terms and the cost associated with broadening the relationships with multiple franchisors. We show that when the contracting cost relative to the relational cost is high and when the economies of specialization is low, a non‐exclusive franchise contract is an optimal contractual arrangement to mitigate franchisor opportunism.     

Valuing Seller‐Defaultable Options

This study analyzes seller‐defaultable options that allow option writers to have a free‐will right to default, along with some prespecified default mechanisms. We analytically and numerically examine the pricing, hedging, defaulting, and profitability of the seller‐defaultable options, considering three possible scenarios for seller default. Analyzing the essential implications of seller‐defaultable options, we show that the option price is positively correlated with the default fine, underlying asset price, and volatility. The seller‐defaultable option's Greeks appear more complicated than those of the plain vanilla options. The likelihood of sellers defaulting increases with the underlying asset price, interest rate, volatility, and maturity time. Subject to the default mechanism, the buyers’ trading involves a trade‐off between profits and costs. © 2012 Wiley Periodicals, Inc. Jrl Fut Mark 33:129–157, 2013     

Religious‐based portfolio selection

We examine religious attendance and portfolio selection decisions for an individual with religious beliefs within a continuous-time framework. Our findings are three-fold. First, religious contributions increase with wealth capital, the degree of religious devotion, and an increase in the wage level. Second, religious attendance positively relates to wealth capital and the performance of stock investments, but negatively correlates with wage return rates. Third, participation in religious activities can result in declining demand for risky asset investments. Theoretically, this study explains how individuals’ portfolio choices correlate with their religious activities.     

Resource Commitment,Organizational Diversity,and Research Performance: A Case of the National Telecommunication Program in Taiwan

Traditionally, a project team's resource commitment and organizational diversity are thought to be helpful to project performance; however, this relationship may falter when the project performance is considered in light of both cost and benefit. This paper integrates data envelopment analysis (DEA) and analytical hierarchy process (AHP) to evaluate project performance and explores the relationship between project performance and resource commitment and organizational diversity. The empirical study of research teams in the Taiwan National Telecommunication Program shows mixed results of this relationship. Implications for project management and governmental subsidy policy in dealing with resource commitment and organizational diversity are discussed.     

Efficiency Wages and Nominal Income Targeting in an Open Economy

Abstract. This paper considers the choice between nominal income and money supply targeting in an open economy with efficiency wages. The results show that, when real unemployment benefits are rigid, both nominal income and money supply targeting have the same stabilizing performance. On the contrary, if nominal unemployment benefits are rigid, then we come to a conclusion that either in the face of goods demand shocks or aggregate supply shocks, a sufficient condition for nominal income targeting to be preferable is that the income elasticity of money demand be less than unity.     

Rice-Buying Behavior of Chinese People in Mainland China,Hong Kong,Singapore, and Canada

This study investigates rice-buying behavior in Chinese people living in Mainland China, Hong Kong, Singapore, and Canada and suggests marketing strategies for rice products. Data were collected from a comprehensive Web-based survey and analyzed using grey relational analysis method. In total, we received 445 valid questionnaires. For China-Chinese consumers, we suggest that the rice marketing mix should focus on higher quality, fair price, extra healthfulness, wide distribution channels, and food safety guarantees during promotion. For China-English consumers, the marketing mix should ensure that rice products contain clear educational instructions and also focus on stable price, convenience of locations, and sufficient communication with consumers during promotion. The results suggest employing different marketing mix strategies for Chinese and English-speaking countries.     

The Antecedents of Consumer Online Buying Impulsiveness on a Travel Website: Individual Internal Factor Perspectives

As many consumers have possessed a high-quality Internet access, the market scale of e-travel service business showed rapid growth. The convenience and anonymity of Internet shopping increase opportunities for e-impulse buying. However, most previous studies focused on the effect of website design characteristics on online impulsive buying behavior, and few explored such behavior from consumer individual internal factor perspectives. Therefore, this study attempts to integrate individual internal factors influencing consumer online buying impulsiveness, and further to clarify the potential relationships among constructs. The results show that hedonic consumption needs, impulsive buying tendency, positive affect, and normative evaluations significantly and positively influence buying impulsiveness. Consumer impulsive buying tendency has a positive impact on their normative evaluations. Positive affect during online shopping is positively associated with hedonic consumption needs and normative evaluations. Overall, the above findings provide some important implications.     

EXPORTING AND PRODUCTIVITY: A FIRM‐LEVEL ANALYSIS OF THE TAIWAN ELECTRONICS INDUSTRY

Based on the panel data of Taiwanese electronics firms, this paper explores the relationship between exporting and productivity. Contemporaneous levels of exports and productivity are indeed positively correlated. The causality tests show causality from productivity to exporting and vice versa, implying that self‐selection and learning‐by‐exporting effects coexist in the Taiwan electronics industry, while the learning‐by‐exporting effect is less supported. Exporting also has a positive impact on the productivity growth of firms, while the effect diminishes gradually after entering foreign markets. Decomposing the productivity growth shows that the reallocation effect accounts for only 20 per cent compared to the own‐effect share of 80 per cent, which is mostly contributed by firms that continually export.     

What drives customer engagement after a service failure? The moderating role of customer trust

This study investigated the relationships between complaint handling, customer experience, and customer engagement, as well as the moderating effect of customer trust prior to a service failure. The results were obtained from 320 Indonesian consumers of courier, express, and parcel services. Favourable employee behaviour was found to be the most effective complaint handling effort that influenced customer experience, followed by organizational procedures and then compensation, indicating that positive customer experience led to customer engagement. Additionally, this study revealed that higher levels of customer trust prior to a service failure reduced the positive effects of complaint handling efforts on customer experience. This finding suggests that customers with higher levels of trust in a firm are less sensitive to that firm's complaint handling and recovery efforts. This article contributes to the literature on customer engagement in the service failure and recovery contexts, especially in developing countries. It examines the most influential complaint handling dimensions for predicting customer engagement following service failures. Furthermore, this study is one of the first to explore the moderating role of customer trust in service failure and recovery literature.